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Meet our office team

Our staff are the driving force behind the Association, working day-to-day to support our members and ensure the smooth running of our services. Bringing together a range of experience across property, compliance, administration, and customer support, the team is dedicated to delivering practical guidance and high-quality resources to landlords.

Committed to professionalism and continual improvement, our staff play a key role in keeping members informed, supported, and confident in managing their properties.

James Crickmore - General Manager

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James leads the Eastern Landlords Association, overseeing day-to-day operations, member support, and strategic growth. As a portfolio landlord, he brings practical, real-world experience to the role, helping landlords navigate compliance, legislation, and the challenges of managing property. He is also heavily involved in developing contracts, resources, and events that support members and raise standards across the industry.

Cressie Morgan - Advisor

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Cressie Morgan has over 15 years’ experience in the private rental sector, with strong knowledge of property management and industry practices. She brings well-developed customer service skills, focused on delivering professional and effective support. Cressie recently joined the ELA and has been contributing to the team over the past three months.

Steve Haher - Advisor

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Steve has been a full-time member of the Eastern Landlords Association for over four years, bringing valuable experience and strong industry knowledge to the team. He plays a key role in supporting members, offering practical guidance, and contributing to the day-to-day running of the association.

Andy Fretwell - Advisor

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Andy brings over 15 years of experience with the Eastern Landlords Association, offering a wealth of industry knowledge and practical insight. Now working part-time, Andy continues to support members with trusted advice and a deep understanding of landlord needs.

Carol Craven - Advisor

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Carol has over 15 years of experience with the Eastern Landlords Association and a strong background in the industry. Working part-time, Carol remains a key part of the team, helping members with reliable guidance and extensive knowledge built over many years.

Staff Vacancy

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Vacancy – PA & Advisor
We are looking for a proactive and organised PA & Advisor to join our team. Ideally, you will have experience in lettings, advertising, or media, with skills in content creation. This role offers the opportunity to support members and contribute to a growing, forward-thinking organisation.

Copyright © 2025

English Landlords Association 

All rights reserved

English Landlords Association is registered in England and Wales.

Company Registration Number: 03468194
Registered Address: 1 Sprowston Road, Norwich, NR3 4QL

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Eastern Landlords Association Limited is an introducer appointed representative of Advisory Insurance Brokers Limited which is authorised and regulated by the Financial Conduct Authority (firm reference number 313250), registered 2 Minster Court, London EC3R 7PD

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